Novotel Surfers Paradise

ex. Grand Chancellor

Cnr Surfers Paradise Boulevard, Surfers Paradise, QLD, Australia, 4217show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  1585 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Australia

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Overview

Novotel Surfers Paradise is rated 4 stars and is placed about 6 km from Reach Out for Christ.

Novotel Surfers Paradise is also placed within a 15-minute walk of Gold Coast City Gallery . The property is set within 10 km distance from Gold Coast city center.

Novotel Surfers Paradise offers a stunning view to its guests.

Guests can reach Novotel Surfers Paradise by car from Coolangatta/Gold Coast airport in 25 minutes.

Rooms

This hotel also offers wireless internet, flat-screen television, a private balcony and a refrigerator in every guest room. Novotel Surfers Paradise offers a magnificent view to its guests. Each room includes a bathroom with a bath, a hairdryer and toiletries.

Eat & Drink

A buffet breakfast is provided daily. There is a cocktail bar onsite. Guests can dine at Hard Rock Cafe and Mc Donald's located within a 5-minute walk of the property.

A full breakfast is served and charges are applicable. 

Services

Laundry facilities, wedding services and shopping service as well as currency exchange, a safe deposit box and a lift are available for guests' use.

Relax

Novotel Surfers Paradise offers such leisure options as a veranda, a shared lounge and a tennis court.

Internet

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

Public parking is possible on site at AUD 17 per day.

The hotel personnel speaks English, Spanish, Portuguese.

Number of floors:   36.  Number of rooms:   404.

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Facilities
Paid Wi-Fi

Parking

AUD 17 per day

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Steam room

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Tennis court

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Toys
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Barbeque grills
  • Spa & wellness centre
  • Steam room
  • Jacuzzi

Room view

  • Sea view
  • City view
  • Mountain view
  • Ocean view
  • River view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 19 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
SkyPoint Observation DeckSkyPoint Observation Deck1300 ft9 Hamilton Ave Level 77 of Q1 Resort
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Hard Rock CafeHard Rock Cafe500 ftCavill Ave
my oliverskitchenmy oliverskitchen100 ftcnr the esplanade & hanlan st
LA RUSTICA Mediterranean RestaurantLA RUSTICA Mediterranean Restaurant300 ft3118 Surfers Paradise Boulevard
Grand Palace Chinese RestaurantGrand Palace Chinese Restaurant200 ft2 / 40 Hanlan St
KooKoo Teppanyaki and Lounge BarKooKoo Teppanyaki and Lounge Bar200 ft3120 Surfers Paradise Blvd
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Surfer's Paradise BeachSurfer's Paradise Beach1.7 miThe Esplanade, Surfers Paradise
Metricon StadiumMetricon Stadium3.7 miNerang - Broadbeach Road
Cbus Super StadiumCbus Super Stadium5.5 miStadium Drive
WhiteWater WorldWhiteWater World11.8 miDreamworld Parkway
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Getting around
Airports
Coolangatta/Gold Coast (OOL)12.2 mi
Brisbane International (BNE)46.4 mi
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Reviews
8.2
FabulousBased on  1585  reviews

Rating by category:

10.0
Location
7.0
Rooms
6.0
Service
8.0
Dining
  • 7.8
    Fabulous

    I like it as it is so convenient eventhough it is very old design hotel. At least it look clean and spacious. I never used the pool but I can see it is not properly maintained though so anyone would like to enjoy the hotel facilities will feel disappointed. Anyway, if you want location then this is the hotel.

    Location

  • 6.6
    Good

    Location

    I thought the room facility were very limited. Very small TV, no radio and only one bedside lamp which made reading diffiuclt.

  • 5.4
    Guest rating

    Location

    There is very expensive Wi-Fi internet. There is not Wi-Fi in rooms. I bought one-week prepaid Wi-Fi card, but after 2 days it out-of-operation. I made complaint and staff gave me another password, but it operates only next 2 days...

  • 6.2
    Good

    Location

    Perhaps the cleanliness of the bed sheets. Got rashes after sleeping the first night in hotel. And also discover some dirty marks left at the toilet door.

  • 8.8
    Superb

    Location

    Enquired with staff on how we could get to places around town, they didnt have information nor offered to follow up on some details for us. Had a rather great experience once before with this type of assistance and they were very helpful (other facility)

  • 7.0
    Very good

    Location

    Some of the rooms were renovated, ours was not.The room was very outdated we booked here not only for the location but also the room photos on the website looked modern.They should let you know that you may be booking an unrenovated room.

  • 5.0
    Guest rating

    location

    I was disappointed the photo of the room was nothing like what we stayed whilst it said it was not refurbished i felt you should have put a pic of the actual room. Also, the photo of the room showed ocean views which we did not get.

  • 7.0
    Very good

    Location

    Wi-Fi connections are too expensive. Poor breakfast for 4 star hotel.

  • 9.2
    Superb

    Location

    No internet in this day and age every hotel should have wifi sliding door to balcony had its weather seal worn out with the strong wind on that day it howled all night just a small maintenance issue but worth a mention

  • 7.8
    Fabulous

    location

    tv & showers & mini bar

  • 7.4
    Very good

    Location

    Matresses were clearly old with dips in the middle.

  • 5.0
    Guest rating

    Location

    Pool was very dirty and rooms are old.

  • 8.2
    Fabulous

    Location

    Could do with a decor update and new, less saggy beds.

  • 8.2
    Fabulous

    location location location

    needs a renewvation

  • 8.8
    Superb

    All personall are very helpfull and friendly. The hotel is very well located.

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Highlights
8
FabulousBased on  1585 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Australia

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 19 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Coolangatta/Gold Coast (OOL)12.2 mi
Brisbane International (BNE)46.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby