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Novotel Surfers Paradise

ex. Grand Chancellor

Cnr Surfers Paradise Boulevard, Surfers Paradise, Australia, 4217  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Novotel Surfers Paradise

Paid Wi-Fi

Parking

AUD 17 per day

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Steam room

Spa & wellness centre

Overview

Novotel Surfers Paradise is a 4-star property situated about 3.9 km from Marina Mirage Shopping Centre. Since 1985, it has been hosting guests in the center of Surfers Paradise.

The hotel is set within a 10-minute walk from the city center. There are a fun park, casinos and restaurants in the area.

Novotel Surfers Paradise offers a stunning view to its guests.

Coolangatta/Gold Coast airport is located 25 minutes' drive away from Novotel Surfers Paradise.

Rooms

The pleasant hotel comprises beautiful rooms with stylish décor appointed with a mini bar, heating, television with satellite channels, coffee/tea makers and a writing table. Some rooms overlook the sea. Bathrooms are fitted with a hairdryer, a spa bathtub and complimentary toiletries.

Eat & Drink

Every morning starts with a sumptuous buffet breakfast. At the restaurant seafood dishes are served. Guests can savor wines and cocktails in the café bar. My oliverskitchen and Hard Rock Cafe are situated in a shopping area, about 50 meters from the venue.

A full breakfast is served and charges are applicable. 

Services

There are car rentals available on site.

Relax

Leisure options include an outdoor heated swimming pool, a veranda and a tennis court. The hotel offers fitness classes and a gym to ensure active guests' pastime.

Internet

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

Public parking is possible on site at AUD 17 per day.

The hotel personnel speaks English, Spanish, Portuguese.

Number of floors:   36.  Number of rooms:   404.

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Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Lift
  • Currency exchange
  • Vending machines
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Tennis court

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Barbeque grills
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi

Room view

  • City view
  • Ocean view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Toilet

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 2.30 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 3 years
Extra bed FREE
All children
4 - 19 years
Extra bed AUD 55
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Novotel Surfers Paradise Surfers Paradise location
Show big map »

Hotel Address:

Cnr Surfers Paradise Boulevard, Surfers Paradise, Australia, 4217

Get directions
Airports
Restaurants
  • Hard Rock Cafe (cuisine: American)
    500 ft
  • my oliverskitchen
    100 ft
Hotel information
  • Check-in:
    from  2.30 pm
  • Check-out:
    until  11 am
  • Number of floors:
    36
  • Number of rooms:
    404

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedSurfers ParadiseNovotel Surfers Paradise

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Novotel Surfers Paradise photos Room
Premium King Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Novotel Surfers Paradise photos Room
Superior Family Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • In-house movie
  • Radio
Novotel Surfers Paradise photos Room
Standard King Room
Mountain view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Standard|Standard King Mountain View

Novotel Surfers Paradise photos Room
Superior Room
Mountain view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Individual air conditioning
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • In-house movie
  • Radio
Novotel Surfers Paradise photos Room
Superior King Room
Mountain view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • In-house movie
  • Radio
Novotel Surfers Paradise photos Exterior Novotel Surfers Paradise
Deluxe Double Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • In-house movie
  • Radio
Room Description:

TWIN DELUXE OCEAN VIEW. BED & BREAKFAST. Non refundable

Novotel Surfers Paradise photos Room
Deluxe King Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Jacuzzi
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • In-house movie
  • Radio
Novotel Surfers Paradise photos Room
Executive King Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Jacuzzi
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Novotel Surfers Paradise photos Room
Deluxe Family Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • Radio
Superior Family King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed and 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Superior|Superior Family Room 1 King and 2 Single Beds - Breakfast included

Standard Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Standard Family One-Bedroom Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|FAMILY ROOM STANDARD

Standard Family King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed and 2 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Standard|Standard Family Room 1 King and 2 Single Beds - Breakfast included

Deluxe King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed or 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Suite|Deluxe Suite 1 King Bed Ocean View

Deluxe Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

SUITE DELUXE OCEAN VIEW. BED & BREAKFAST. Non refundable

Executive Double Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices

Novotel Surfers Paradise Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Surfer's Paradise Beach1.7 mi
    The Esplanade, Surfers Paradise
  • Cbus Super Stadium5.5 mi
    Stadium Drive
  • Metricon Stadium3.7 mi
    Nerang - Broadbeach Road
  • WhiteWater World11.8 mi
    Dreamworld Parkway

Near the hotel

  • SkyPoint Observation Deck1300 ft
    9 Hamilton Ave Level 77 of Q1 Resort

    Restaurants nearby

    • Hard Rock Cafe500 ft

      Address: Cavill Ave
      Phone: (07) 5539 9377

      67% likes this, based on 430 reviews
      Cuisine: American

    • LA RUSTICA Mediterranean Restaurant300 ft

      Address: 3118 Surfers Paradise Boulevard
      Phone: 07 5570 1153

      70% likes this, based on 120 reviews
      Cuisine: Italian, Mediterranean, Turkish
      Price Range: USD 15 - USD 34

    • KooKoo Teppanyaki and Lounge Bar200 ft

      Address: 3120 Surfers Paradise Blvd
      Phone: (07) 5504 6358

      72% likes this, based on 51 reviews
      Cuisine: Japanese

    • my oliverskitchen100 ft

      Address: cnr the esplanade & hanlan st
      Phone: 0755531904

      73% likes this, based on 61 reviews

    • Grand Palace Chinese Restaurant200 ft

      Address: 2 / 40 Hanlan St
      Phone: 0756679558

      73% likes this, based on 46 reviews
      Cuisine: Chinese

    Hotel information
    • Check-in:
      from  2.30 pm
    • Check-out:
      until  11 am
    • Number of floors:
      36
    • Number of rooms:
      404

    Hotel Awards

    AustralianHOTEL AWARDSHighly RecommendedSurfers ParadiseNovotel Surfers Paradise

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Australia

    Use Badge

    Hotels nearby
    Islander Resort
    3 stars
    0.1 km
    Islander Resort
    3 stars
    0.1 km
    Cities nearby

    Novotel Surfers Paradise Reviews

    Guest reviews are submitted by our customers after their stay at Novotel Surfers Paradise

    8.2
    FabulousBased on1594 reviews

    Rating by category:

    Location
    10.0
    Rooms
    7.0
    Service
    6.0
    Dining
    8.0

    Guest reviews

    • Couple
      7.8

      I like it as it is so convenient eventhough it is very old design hotel. At least it look clean and spacious. I never used the pool but I can see it is not properly maintained though so anyone would like to enjoy the hotel facilities will feel disappointed. Anyway, if you want location then this is the hotel.

      Location

    • Older travelers
      6.6

      Location

      I thought the room facility were very limited. Very small TV, no radio and only one bedside lamp which made reading diffiuclt.

    • Single
      5.4

      Location

      There is very expensive Wi-Fi internet. There is not Wi-Fi in rooms. I bought one-week prepaid Wi-Fi card, but after 2 days it out-of-operation. I made complaint and staff gave me another password, but it operates only next 2 days...

    • Couple
      6.2

      Location

      Perhaps the cleanliness of the bed sheets. Got rashes after sleeping the first night in hotel. And also discover some dirty marks left at the toilet door.

    • Group of friends
      8.8

      Location

      Enquired with staff on how we could get to places around town, they didnt have information nor offered to follow up on some details for us. Had a rather great experience once before with this type of assistance and they were very helpful (other facility)

    • Family with children
      7.0

      Location

      Some of the rooms were renovated, ours was not.The room was very outdated we booked here not only for the location but also the room photos on the website looked modern.They should let you know that you may be booking an unrenovated room.

    • Group of friends
      5.0

      location

      I was disappointed the photo of the room was nothing like what we stayed whilst it said it was not refurbished i felt you should have put a pic of the actual room. Also, the photo of the room showed ocean views which we did not get.

    • Single
      7.0

      Location

      Wi-Fi connections are too expensive. Poor breakfast for 4 star hotel.

    • Family with children
      9.2

      Location

      No internet in this day and age every hotel should have wifi sliding door to balcony had its weather seal worn out with the strong wind on that day it howled all night just a small maintenance issue but worth a mention

    • Older travelers
      7.8

      location

      tv & showers & mini bar

    • Couple
      7.4

      Location

      Matresses were clearly old with dips in the middle.

    • Couple
      5.0

      Location

      Pool was very dirty and rooms are old.

    • Family with children
      8.2

      Location

      Could do with a decor update and new, less saggy beds.

    • Older travelers
      8.2

      location location location

      needs a renewvation

    • Single
      8.8

      All personall are very helpfull and friendly. The hotel is very well located.

    How to reach hotel

    hotel Novotel Surfers Paradise Surfers Paradise location
    Show big map »

    Hotel Address:

    Cnr Surfers Paradise Boulevard, Surfers Paradise, Australia, 4217

    Get directions
    Airports
    Restaurants
    • Hard Rock Cafe (cuisine: American)
      500 ft
    • my oliverskitchen
      100 ft
    Hotel information
    • Check-in:
      from  2.30 pm
    • Check-out:
      until  11 am
    • Number of floors:
      36
    • Number of rooms:
      404

    Hotel Awards

    AustralianHOTEL AWARDSHighly RecommendedSurfers ParadiseNovotel Surfers Paradise

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Australia

    Use Badge